Go back to Lone Star Cremation

User opinions and reviews for Lone Star Cremation


Lone Star almost dropped my grandmother...
By Alexa Bono, 07/29/21
My grandma took her final breaths a few weeks ago on June 18th surrounded by her children, her grandchildren and her closest loved ones. Hospice had been with her 24 hours a day for a few weeks at that point and we knew the time was coming when the Lord would be calling her home. After she passed we were informed that the coroner from Lone Star Cremation would arrive and that she would then be taken to Lone Star Cremation. Unfortunately we weren't prepared emotionally, spiritually or physically for what we were about to witness. A young man from Lone Star Cremation came in and did very little to make us feel at ease. He was cold and frankly didn’t have the demeanor I expected someone of his position to have. We had just lost our matriarch, our grandma, and our mother. He seemed to rush into the room where she was and didn’t prepare us for what to expect during this departure process. Our family went into the living room to allow him the space and time to get things prepared to take her. He left the gurney and the velvet body cover in the living room and preceded to try to carry my grandma out of the room with the assistance of our very elderly hospice nurse. Lone Star Cremation sent one young man to pick up my grandma. The young man came out of the room trying to carry my grandma and he almost hit her head on the wall. He was clearly struggling to hold her up, in fact he almost dropped her. He hadn’t set the gurney to the proper height so they couldn’t get her on it. My own mother had to help lift her dead body onto the gurney and she also helped buckle her in after her feet were caught in the sheets he had tried to wrap her in. Her head was sticking out of the top and watching her being treated with such little dignity and care was heart breaking. All of this was happening as my mother, my aunt, my cousins (including my youngest cousin of 9 years old), and my husband all stand there in shock unsure of what we were witnessing. This young man was clearly ill equipped to be picking up any deceased loved ones, he needed help and could’ve used an extra hand. An extra hand that wasn’t my mothers who had just experienced such a tremendous loss. He didn’t even place the velvet body cover over her to protect her. After watching my mom buckle my grandma and help this man do his job he preceded to say a prayer that honestly came off awkward and insincere. We are a faith driven family and my grandma was a strong believer so we know heart felt prayer when we hear it and that wasn’t it. I’m honestly experiencing PTSD from that evening so I can’t even imagine what my baby cousin is going through after witnessing such an awful way to say goodbye to his grandma. You see the last memories we now have of my grandmother include the memory of watching her get taken in such a horrific manner by someone who didn’t show her the respect she deserved. Families shouldn’t see or experience what we did after losing their loved ones. Praying that no one else has to go through what we did that night. After all of this I politely emailed the owner Roy Kiser to make him aware of the events that occurred and asked for nothing other than acknowledgement. I wanted to ensure that no one else went through the trauma we experienced. Roy proceeded to reply by mansplaining the “removal process” and said families tend to be emotional during these times as if I had no idea that losing a family member would be emotional for us. He never once apologized and he only stood up for his employee. He even said his employee is one of their best…. sadly their best almost dropped my dead grandma and required my mom’s help to buckle her into a gurney. The lack of respect and dignity my grandmother experienced from Lone Star Cremation is atrocious. I write to save other families from a business who clearly doesn’t care about the people they serve. If you are in the business of death and grieving families you should have some compassion and heart. Sadly Roy and his company lack both. Our amazing hospice nurse has called us to check in since then and she shared how she had been thinking of our family for days and how uncomfortable she was with Lone Star Cremation and their approach to the home removal process. She shared she had never experienced anything like this evening before and neither had any of her co-workers. The nurse even shared Lone Star Cremation wanted to stand my grandmother up on the gurney and remove her standing up, seems like they are unsure how to do home removals. To be clear the young man who came to remove my grandmother is not at fault in this situation, it’s Lone Star Cremation and their management who set him up for failure that night.


FEATURED COMPANIES


Carpet Cleaning Adelaide

Carpet Cleaning Adelaide

Hire the experts of Squeaky Clean Rugs we are recognised for delivering the ...
Fairfield County Home Services

Fairfield County Home Services

Founded by Kevin Smith back in 2000, Fairfield County Home Services provides both ...
Top Nails & Spa

Top Nails & Spa

David Phelps International, LLC

David Phelps International, LLC

Freedom Founder is a community of like-minded investors that helps orthodontists or dentists ...
Antonia Edie Counselling

Antonia Edie Counselling

Did you know counselling can help improve communication, achieve balance in life and ...
architects LOFT pllc

architects LOFT pllc

Services:- Architect- Residential Architect- Commercial Architect
Auto Expo

Auto Expo

HealthMarkets Insurance - Renee Brown

HealthMarkets Insurance - Renee Brown

Health Insurance in Oldsmar, FL
Calavera's Tattoos

Calavera's Tattoos

Services :- Sterile and SafeTattoos- Professional Tattoos- Custom Tattoo Shop- Old School Tattoos
Dallas Network Services

Dallas Network Services

Managed IT Services in Dallas, TX
Stig Bindner Værktøjsmaskiner ApS

Stig Bindner Værktøjsmaskiner ApS

Stig Bindner Værktøjsmaskiner ApS handler med brugte værktøjsmaskiner til jern- og metalindustrien. Et ...
ProCon JCB

ProCon JCB

ProCon JCB in New Mexico, Colorado, Arizona, and West Texas is your best ...
Secret Sandwich Society

Secret Sandwich Society

Restaurant in Fayetteville, WV
SotaTek

SotaTek

SotaTek is a leading ITO service provider, offshore development and software development firm ...
1031X.com

1031X.com

Investment Real Estate in Denver, CO
Symbol Repair Parts Co.,LTD.

Symbol Repair Parts Co.,LTD.

Symbol Repair Parts Co.,LTD. is a leader among barcode scanner repair parts accessories ...
Horizon International Website Designing Copmany

Horizon International Website Designing Copmany

Horizon Web Host is formed from several companies comprised of professionals in the ...
Globe Travel

Globe Travel

Travel Agency in Charlottesville, VA
Simons Law Office

Simons Law Office

Facing criminal charges is daunting. It does not have to be. I will ...
Oops Carpet Cleaning Brisbane

Oops Carpet Cleaning Brisbane

Carpet Cleaning Brisbane by Oops Cleaning provides specialized carpet cleaning Services in the ...
Mcafee Activate

Mcafee Activate

Antivirus channels your contraption for any ruinous applications that are conceivably taking your ...
Interglobal Exhibits - IGE

Interglobal Exhibits - IGE

InterGlobal Exhibits (IGE) is a progressive and innovative award-winning company specializing in the ...
JCB Automotive

JCB Automotive

Auto Repair in Millington, TN
Flo-Well Drainage and Plumbing

Flo-Well Drainage and Plumbing

If you're suffering from a blocked drain in London, call the experts at ...
Envie Health Clinic

Envie Health Clinic

Services:- Doctor- Health Clinic- Lyme Disease- Iv Nutrition
Top China

Top China

Chinese Restaurant in Fayetteville, NC
Wakenight & Associates, P.C.

Wakenight & Associates, P.C.

Attorney in Oak Park, IL
Website Design for Hair Salon Las Vegas, NV

Website Design for Hair Salon Las Vegas, NV

Website Design for Hair Salon Las Vegas, NVMulti Business Directory.com offers professional website ...
Yoscak Associates, LLC

Yoscak Associates, LLC

Skipper

Skipper

We’re an on-demand, tech-enabled dog walking service located in Austin, TX. Our team ...
American Accessories & Trims

American Accessories & Trims

Ribbons in Los Angeles, CA
Anchor Marine Services Inc

Anchor Marine Services Inc

Erosion Control in Riviera Beach, FL
Driveway Maintenance Inc

Driveway Maintenance Inc

Services:- Commercial Sealcoating- Crack Repair- Line Striping- Patch Paving
J & M Cleaning Services LLC

J & M Cleaning Services LLC

The benefits of a clean facility can't be taken for granted. Below you'll ...
Fence Staining In Farmers Branch Texas

Fence Staining In Farmers Branch Texas

At here, we are providing the fantastic Electric Sliding Gates, Fence Staining and ...
Taxes Plus

Taxes Plus

Services :- Tax Preparation Services- Accounting- Bookkeeping- Accountant
Classic Financial

Classic Financial

Retirement Planning in Westlake Village, CA
Stokes Stemle, LLC

Stokes Stemle, LLC

Stokes Stemle, LLC is a boutique personal injury law firm focused on providing ...
Good Guys Moving Company

Good Guys Moving Company

Looking for a moving company in San Antonio? You are at the right ...
The NW Collective

The NW Collective

When you partner with us, we’ll dive head first into your brand, capture ...
Scuba Charter Puerto Vallarta

Scuba Charter Puerto Vallarta

Here at Puerto Vallarta Yachts, you can get the best Scuba Charter in ...
LineOne - Baton Rouge

LineOne - Baton Rouge

LineOne customizes a fully managed hosted office phones system that will meet all ...
Gregory Antollino Attorney At Law

Gregory Antollino Attorney At Law

The best way to protect your rights if the police have illegally detained ...
Reston Town Center Dental

Reston Town Center Dental

Cosmetic Dentistry in Reston, VA
Dey King and Haria Ltd

Dey King and Haria Ltd

Have you ever seen two similar properties getting sold for different prices? We ...
Nu Body of Dallas

Nu Body of Dallas

NYC Dental Implants Center

NYC Dental Implants Center

Dr. Navid Rahmani is an internationally recognized, Board Certified Periodontist and best rated ...
Audiology and Hearing Aid Center

Audiology and Hearing Aid Center

Your satisfaction with the hearing solution we recommend for you is of utmost ...
ProTint Window Tinting

ProTint Window Tinting

Services:- Window Tinting- Residential Window Tinting- Home Window Tinting
Finding Next - My Next Search

Finding Next - My Next Search

At MyNextSearch.com we offer multiple alternatives for families, individuals and professionals.Each program, school ...
Rusnak/Westlake Audi

Rusnak/Westlake Audi

Once you've chosen your next car, Rusnak/Westlake Audi helps you take those all-important ...
FME Extensions

FME Extensions

FMEextensions is a leading Magento custom web development company which provides custom web ...
norton setup

norton setup

Get a single stop solution for protecting your devices from viruses, malware, online ...
TW Morgan Insurance Services

TW Morgan Insurance Services

Insurance in Portland, OR
F & M Auto Sales

F & M Auto Sales

Services:-Auto Sales-Used Auto Sales-Used Truck Sales-Used SUV Sales

LATEST NEWS


Mall Shopping Coming Soon to MBD! Ideal for small and medium shops selling products online!

DO YOU OWN A RETAIL BUSINESS LOCATION OR A SMALL  BUSINESS SHOP?How about having a shop online mall for all your products at a super affordable price per month?HOW DOES IT WORK?With the new upcoming Mall Shopping software at MBD, you will ......

Need more exposure for your website on Google, Bing and MSN?

Looking to have your business website seen on the first pages of Google?Talk to our SEO experts today!We will help you to take your business to the next level!Prices starting from $99.99 per month and up!See our packages for more ......

GET NEW LEADS TODAY FOR AS LOW AS $99.99 PER YEAR

Get new leads and customers for your business starting from $99.99 per year!By upgrading to our STANDARD and PROFESSIONAL packages, you will benefit of exposure on all major search engines, such as Google, Bing and Yahoo where potential customer can ......





Login


Username:
Password:

Forgotten password?